FAQ
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Can I cancel my order after I've made a purchase on the website? - You can.
We understand that plans can change, so we offer a 24-hour window for cancellations or modifications after your order is placed.
- Cancellations or Changes within 24 Hours: If you request a cancellation or adjustment within 24 hours, you will receive a full refund.
- After 24 Hours: Once 24 hours have passed, we are unable to cancel or modify your order, as it will already be in processing or shipping.
Refunds for eligible cancellations will be processed within 72 hours. Thank you for your understanding!
How do I return or exchange an item? - Our Guarantee.
We strive to ensure you're completely satisfied with your purchase. If you need to return or exchange an item, follow these simple steps:
- Contact Us: Reach out to our customer support team within 30 days of receiving your order to initiate a return or exchange.
- Eligibility: Ensure the item is in its original condition, unused, and in the original packaging.
- Processing: Once your return is approved, we’ll provide instructions for sending the item back. Refunds or exchanges will be processed promptly upon receipt of the returned item.
We’re committed to making your experience smooth and worry-free. Your satisfaction is our top priority!
What types of Payment do you accept? - All Standard Payments.
We accept a variety of payment options for your convenience, including:
- PayPal
- Visa
- Mastercard
- American Express
Shop confidently with secure and reliable payment processing!
What are your shipping options?
At the moment, we offer a single standard shipping option for all orders. For more details on shipping times based on your location, please visit our shipping page.
What If My Item Arrives Damaged?
We take great care in ensuring the quality of our products, but if your item arrives damaged or defective, we’re here to help. Please contact us within 7 days of receiving the item, and we’ll work with you to resolve the issue promptly. Your satisfaction is our priority!